Data Protection Documentation

Db188 Privacy Policy — How We Collect and Protect Your Personal Data

Your privacy is our highest priority at db188. This policy explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: 1 January 2026
All data encrypted with 256-bit SSL
Your data is never sold to third parties
Your right to have your data deleted is reserved
Payment details are not stored on our servers
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256-bit
SSL Encryption
24/7
Security Monitoring
0%
Sale of Data
GDPR
Compliance Standards
🛡️ Our Commitment

Your data at db188 How We Protect It

We are committed to protecting your privacy at every step

Industry-standard encryption
db188 uses industry-leading 256-bit SSL/TLS encryption. Every login, transaction, and piece of personal data is transmitted in fully encrypted form — no one can intercept or read it in transit.
Secure Data Storage
Your data is stored on servers protected by enterprise-grade firewalls and intrusion prevention systems. Payment card and mobile banking details are never stored on our servers.
No Sharing with Third Parties
db188 never sells, rents, or shares your personal data without authorization. Information may only be disclosed to government authorities where required by law.
Data Minimization Policy
We only collect information that is strictly necessary to provide our services. Unnecessary data is never requested, and any such data collected inadvertently is promptly deleted.
Right to Erasure
You may request deletion of your account and associated data at any time. db188 will process your request within 30 days.
Marketing Opt-Out Option
You can unsubscribe from promotional emails and SMS at any time — it takes just one click from your account settings.
01

Introduction & Scope

Db188 holds the privacy of all its members in the highest regard. This Privacy Policy explains how db188 collects, uses, stores, and protects your personal information.

By using the db188 website, you confirm that you have read this Privacy Policy and agree to its terms. This policy applies to our Terms & Conditions Should be read in conjunction with.

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This policy applies to: This applies to all your interactions with us via the db188 website, mobile app, live chat, email, and any other digital channel.

We adhere to international data protection standards and reflect GDPR principles in our operations. Your data is used only for specific, transparent, and lawful purposes.

02

Information We Collect

Db188 only collects the data necessary to provide you with the best possible service. The types of data we collect and their sources are described below:

2.1 Information You Provide Directly

Name & Age Mobile Number Email Address NID / Passport Selfie photo

2.2 Automatically Collected

Data Type What We Collect Purpose
Device Information Device type, OS, browser Service Optimization
IP Address Approximate location Security & Fraud Prevention
Log Data Login time & activity Account Security
Cookies & Trackers Session data, preferences Personalised Experience
Transaction Information Deposit/Withdrawal history Account Management

2.3 Received from Third Parties

We receive transaction confirmation data from payment gateways (bKash, Nagad, Rocket). Limited information may also be received from approved verification bodies as part of the KYC process.

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About Payment Information: db188 does not store any bank card numbers, bKash/Nagad PINs, or passwords. This information is processed solely through secure payment gateways.
03

Purpose of Data Collection

Db188 uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

  • Account Creation & Management: Verifying your identity and keeping your account secure
  • Payment Processing: Processing deposits and withdrawals
  • Legal compliance: Compliance with KYC, AML, and government regulations
  • Fraud prevention: Detecting and preventing suspicious activity
  • Service Improvement: Data analysis to enhance your experience
  • Promotional Communications: Informing you about offers and bonuses, with your consent
  • Customer support: Resolving your complaints and inquiries
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Legal Basis: db188 processes your data on the basis of contractual necessity, legal obligations, and your consent. You may withdraw your consent at any time.
04

Data Sharing Policy

Db188 does not sell, rent, or trade your personal data to any third party. Data may only be shared in the limited circumstances outlined below:

4.1 Service Partners

A number of trusted partners assist us in operating our services. They work under strict confidentiality agreements and only receive data necessary for their specific role:

  • Payment processing partners (technical partners for bKash, Nagad, and Rocket)
  • KYC verification service providers
  • Cloud Hosting & Security Services
  • Anti-Fraud Analytics Platform

4.2 Legal Requirements

We may be required to disclose certain information in response to a valid order from a government authority or court. Where possible, we will notify you in advance.

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We will never: Selling your data to advertisers, sharing it with unauthorized third parties, or using it for marketing purposes without your consent.
05

Technical Data Security Measures

Db188 employs a multi-layered security architecture to keep your data protected. These systems work in tandem to form a robust line of defence.

Encryption
All data transfers are encrypted with 256-bit SSL/TLS.
Firewall
Multi-layered firewalls block unauthorized access.
24/7 Monitoring
Round-the-clock system monitoring and anomaly detection.
Two-factor verification
Account security with Two-factor authentication (2FA).

Please note, however, that no method of transmission over the internet is 100% secure. We therefore encourage you to use a strong password and never share your login credentials with anyone.

06

Cookies & Tracking Technologies

Db188 uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that remember your preferences and session information.

Cookie Types & Controls

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

07

Your Privacy Rights

Db188 respects your privacy rights. You have the following rights and may exercise them at any time:

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Right to Access
You may request to view all personal data db188 holds about you.
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Right to Rectification
You may request corrections to any inaccurate or outdated information.
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Right to Erasure
You may request that your personal data be deleted (except where retention is required by law).
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Right to Restrict Processing
You may request that the processing of your data be restricted under certain circumstances.
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Right to Data Portability
You can download your data and transfer it to another service.
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Right to Object to Processing
You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@db188.app. We will respond within 30 days.

08

Data Retention Period

Db188 retains your data only for as long as necessary. Retention periods are determined by operational needs and legal obligations.

Data TypeRetention PeriodReason
Account InformationDuration of account + 5 yearsLegal Compliance
Transaction Records7 yearsAML Regulations
KYC Documents5 YearsFinancial Regulations
Log Files12 monthsSecurity Analytics
Marketing DataUntil consent is withdrawnYour Preferences
Support conversations3 yearsService Quality Assurance

Upon expiry, data is securely deleted or fully anonymized.

09

Children's Privacy Protection

Db188 is a platform strictly for adults. We do not knowingly collect personal information from anyone under the age of 18.

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Minor Protection: If we become aware that data belonging to a minor has reached us, it will be deleted immediately and the associated account will be closed. Parents or guardians may contact us at support@db188.app.
10

Privacy Policy Updates

This policy may be updated as our services and applicable laws evolve. For significant changes, we will notify you by email or an on-site notice at least 30 days in advance.

For minor updates, the revision date at the top of the page will be updated. Continued use of the site after any changes to the policy constitutes your acceptance of the revised terms.

11

Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

Email
support@db188.app
Live Chat
8:00 AM – 12:00 AM (daily)
Response Time
Within 30 days

Common Privacy Questions

No. db188 never knows — and will never ask for — your bKash PIN, Nagad PIN, bank password, or any other sensitive payment credentials. All payments are processed exclusively through secure gateways. If anyone ever asks you for this information, it is a scam.

Certain technical services (such as cloud hosting) may be operated on international servers. In all such cases, data remains encrypted and handled in accordance with international data protection standards.

When an account is closed, most personal data is deleted. However, certain information — particularly transaction records — may be retained for a specified period as required by law. Contact us to learn more.

You can opt out of promotional emails and SMS at any time from the notification preferences in your account settings, or by clicking the "Unsubscribe" link in any message.
Your data is safe with us

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